Text Messaging App for Installers
RollMaster Software, a flooring specific business management software, has announced an integrated app designed to allow clients to automatically connect with customers for appointment reminders and installation scheduling changes via text messaging.
The goal of the integration is to keep install crews busy installing by avoiding down-time from cancellations, the company says.
The app comes with a dashboard and functionality that also allows for direct text communication with customers as replies, or even text messages from customers that come in directly rather than via a phone call.
This is said to include managing rescheduling or cancellation requests prior to the day of the originally scheduled installation.