Home Depot Adds New Canadian Distribution Centre

Home Depot is opening a new distribution centre in the Greater Toronto Area to better service trade professionals.

Located in Mississauga, Ont., near Pearson airport, the distribution centre will stock bulky merchandise like lumber, insulation, roofing shingles and more in larger quantities than what’s available in stores. This will allow customers to order product quantities that are sufficient to complete their entire projects, delivered directly to their job sites. It is expected to open by summer.

“Pros need a partner with the right product, depth of product, fulfillment capabilities, sales support and management tools to help them get their jobs done,” says Chip Devine, senior vice-president of outside sales for Home Depot. “Over the last several years, we have been investing to deliver a faster, more convenient, differentiated experience for our pros. Our distribution network is one piece of the comprehensive pro ecosystem we’re building to better meet the needs of this important customer.”

In addition to the new supply chain facilities, Home Depot is building out its comprehensive pro offerings and capabilities, including localized product assortment specially tailored for each priority market; a dedicated sales force in each of its priority markets; digital tools and personalized experiences, including new order management capabilities to better manage complex pro orders; trade credit, which is currently in pilot with a small number of pro customers; and tiered pro pricing.

Home Depot already offers a ProXtra loyalty program, which gives pros specialized perks, business tools to better manage and grow their businesses, exclusive sales and events in stores and online, paint rewards and more. The company has a variety of fulfillment options with reliable delivery and prioritization for pros, as well as value-added offerings like tool rental, quote centre and more.

Home Depot is the world’s largest home improvement specialty retailer. At the end of 2023, the company operated 2,335 retail stores.

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