Daltile Launches Mobile App for B2B Service

Daltile has introduced a mobile app for its existing ProExchange service.

The new app aims to make using the already robust business-to-business technology even simpler and more powerful for Daltile’s customers.

“The launch of the mobile app allows for one-touch access to ProExchange, making doing business with Daltile faster, easier and more convenient,” says Troy Draper, vice-president of customer experience and store operations. “As with everything we do, Daltile’s ultimate goal is to help our customers experience success with our brand and increase their sales.”

According to the company, ProExchange gives customers access to conduct business with Daltile anytime and anywhere, on any computer, smartphone or tablet. Customers can check pricing, view product availability, request samples and be alerted of order status. Plus, they can review invoices, view account credit details and make payments. Daltile’s sales service centre customers can use ProExchange to schedule days and times for pick-up or delivery of orders. The system also lists key contacts for the individual customer and offers additional access to resources for support.

Daltile launched ProExchange in late 2018.

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