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Customer Service
Three Strategies for Selling Flooring in a Recession
Best practices to focus RSAs' interactions with buyers on value instead of which retailer has the lowest price.
How Creating Personas can Improve your Business
If looking for better customer engagement to drive more sales, personas should be part of your marketing efforts.
Navigating Pandemic-related Supply Chain Challenges
Understanding what's involved in the supply chain will help prepare you for your next flooring project.
Creditors’ Rights, Remedies when Accounts Unpaid
What do you do when a customer refuses to satisfy their accounts for services rendered?
10 Steps to Help get More Business in 2022
Are your marketing tools not as effective as they used to be? Here's how to find new customers and increase sales.
How Local Retailers can Compete with Big-Box Stores
Pandemic changes have forced smaller retailers to adjust their business models to compete against big-box stores.
How Wealthy Consumers Select to Spend their Money
The wealthy don't always make luxury purchases in every category. Here's how to sell to these consumers.
Five Proven Ways to Boost Customer Satisfaction
Marketing strategies to follow and a few mistakes to avoid to keep customers coming back for more.
How One Business Coped with the Impacts of Covid
CCA Global Partners shares how the pandemic affected business and what it did to adapt to the 'new' normal.
How to Create an Unforgettable Customer Experience
Here are eight tips to help any sized business stand out in the marketplace and keep customers coming back.