Customer Service

Best practices to focus RSAs' interactions with buyers on value instead of which retailer has the lowest price.

If looking for better customer engagement to drive more sales, personas should be part of your marketing efforts.

Understanding what's involved in the supply chain will help prepare you for your next flooring project.

What do you do when a customer refuses to satisfy their accounts for services rendered?

Are your marketing tools not as effective as they used to be? Here's how to find new customers and increase sales.

Pandemic changes have forced smaller retailers to adjust their business models to compete against big-box stores.

The wealthy don't always make luxury purchases in every category. Here's how to sell to these consumers.

Marketing strategies to follow and a few mistakes to avoid to keep customers coming back for more.

CCA Global Partners shares how the pandemic affected business and what it did to adapt to the 'new' normal.

Here are eight tips to help any sized business stand out in the marketplace and keep customers coming back.